The INDUSTRY BASED TRAINING
The IBT training was conducted in four hotels including (Virunga, Urumuri, Moriah and Eastland). At each hotel, FGDs were conducted with 16 trainees (four from each of the four hospitality trades). Discussions were based on trainee ratings of their levels of satisfaction with the IBT program. Satisfaction ratings referenced aspects of the IBT program including content of modules trained, competence of trainers, quality of hosting-hotel services, equipment and support, trainee welfare, duration of training and overall training and recruitment process. Trainee ratings are disaggregated by males (M) and females (F) and summarised in Figure 8 below.